Cancel contracts here

Cancel your subscription directly here. No sign-in and no message to support are required.

Before you go: there are two optional offers, an extended trial and the next month at half price. They appear below the form and do not delay cancellation.

1. Identify the contract

Account email address

Use the address connected to your account.

Contract or customer number (optional)

This helps us match the contract, but it is not required.

2. Type and time of cancellation

Which cancellation are you declaring? Ordinary cancellation at the end of the current billing period During a trial: at the end of the trial so that no further subscription payment falls due. Otherwise access remains until the end of the paid period. Termination for cause With effect today, alternatively at the earliest possible date. State the important reason below.

Reason (required only for termination for cause)

3. Submit cancellation

Clicking the button sends your cancellation statement. An acknowledgement with the content, date, time, and requested termination time is then available for immediate download; we normally also send it by email.

Before you go

These optional offers do not delay your cancellation; the form above works independently.

Still in trial

€19€0

A full month instead of one week. Nothing is charged during that period.

Already paying

€19€9.50

For the next month. The normal price applies again afterwards until you cancel.

Example for Pro. Ultra is €39 and €19.50.

We can only determine which offer applies after sign-in. View it in your account: view offer. Redeemable once per account.

Withdrawal is different from cancellation. If your contract was concluded less than 14 days ago, you may have a right of withdrawal. The withdrawal instructions and online withdrawal form are separately available.